cancellation policy

Due to city restrictions kayak rentals are subject to availability and based on first come first serve.

Reservations must be cancelled at least 48 hours prior to your scheduled tour. Non-cancellations and no-shows will be charged the full amount.

Reservation changes made within 24 hours of the scheduled date are subject to our cancellation policy. Please review your reservation prior to it’s scheduled date.

All tour participants are expected to arrive 30 to 35 minutes early.

Anyone arriving less than 20 minutes before their tour will be considered a no-show.

GROUPS OF TWENTY (20) PEOPLE OR MORE

  • Reservations must be cancelled at least 5 days in advance of your tour.